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♠️ [KLAVIYO/SHOPIFY] Abandonned cart automation in a Klaviyo flow

Written by etienne.dubujet

Updated at September 23rd, 2025

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Table of Contents

Create an abandoned cart campaign Change the trigger of the automation Set up the webhook Go further

This tutorial is for those who use Shopify and Klaviyo, and want to trigger an abandoned cart flow from Klaviyo. There are 3 steps to follow:

Create an abandoned cart campaign

First, you need to have created an automation with a Shopify trigger.
See the documentation here 👉 🛒 [SHOPIFY] Payment abandoned from Simio 

 

Change the trigger of the automation

 

Set up the webhook

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Remplace the JSON by this one below 👇

{
    "phone": "{{ person.phone_number|default:'' }}",
    "isForced": true,
    "params": {
    	"abandonedCheckoutUrl": "{{ event.extra.checkout_url|default:'' }}",
    	"imageUrl": "{{ event.extra.line_items.0.product.images.0.src|default:'' }}"
    }
}

 

Go further

You can add custom properties such as the product name. Follow this documentation to learn more 👉 ♠️ [KLAVIYO] Custom properties in WhatsApp messages

To test the flow, you can follow this documentation 👉 ♠️ [KLAVIYO] Send a test

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  • 🛒 [SHOPIFY] Payment abandoned from Simio

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